Returns & Exchanges

At Internal Doors, we want you to be completely satisfied with your purchase. If your new doors aren't a perfect fit for your home, you can return or exchange them within 30 days of delivery provided they remain in their original, un-machined condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team within 30 days of receipt to provide your order number and the reason for the return.

• 2.
  Prepare for Collection

  Ensure all doors are securely repackaged in their original protective materials to prevent damage during transit.

• 3.
  Schedule Pickup

  We will arrange for a specialized courier to collect the items from your property at a time that fits your schedule.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the returned items to confirm they have not been hung or trimmed, we will issue a full refund to your original payment method.